"As for knowledge of his product, process, subjects around the Internet, and the sales cycle itself, John was invaluable.  He served as the touchstone for field personnel worldwide in all matters related to Internet application architecture, infrastructure, security, integrations, and functionality.  Near the completion of his tenure and probably motivated by the need for internal selling of his product called E-Enterprise Server, he proved himself adept at providing successful tactics and strategies for positioning Baan Internet and legacy application value propositions to customers."

Baan Colleague

"While at Baan I was responsible for E-Enterprise product management and marketing to first develop the Baan B2B / Internet Commerce strategy and devise specific line extension objectives for ERP, SCM, and CRM solutions.  To build out my team, it was important to find people with experience in manufacturing and business processes, Internet technologies and directions, and a track record of successful interaction with both Sales and Development organizations.  John has deep skill sets in each area and became an invaluable member of our product management team.

John has significant experience in application delivery and understood very early on that we needed to develop a new product to address the common connectivity, security, workflow, and directory service needs of the entire suite of applications across Sales, Procurement, and Service processes.  John had some difficulty articulating his vision, but carefully worked the details with engineering and mapped out a business case and developed a product plan that made sense.   This new product became the infrastructure, or ‘lay-downs’ for any customer considering Baan Internet applications and is today the largest selling product in this product line by a significant margin."

Former Baan Manager

 

..

John P. Hanson B.A., CISSP

John Hanson Consulting, Inc.

phone - 780,413,9066

e-mail - jhanson@johnhanson.com

  

 

 

Summary of Professional Strengths - ..

Employment history -

Technology Familiarity -

Functional/Operational Competencies -

Training -

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Summary of Professional Strengths -

Senior Global Product Manager with resource caliber expertise in Internet transaction environments including security, integrations, and infrastructure applied against ERP domains including EAI, content management, document management, procurement, distribution, service, projects, SRM, PRM, and PDM,. Highly analytical with demonstrated problem solving, idea synthesis and solutions implementation skills. Able to relate successfully to a broad range of people across management levels, continents, and cultures to accomplish business and profit objectives. High skill level in Microsoft tools. Capable of communicating in French.

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Employment history -

Symantec – (2002 - 2004)

Integrated Symantec acquired products into Symantec mainstream. Included productizing (MRD, business planning, road-mapping, release activities, pricing and programs, sales programs and engagement support, legal, partner program development) internal positioning, and internal and external alliance formation for 2 new market (Early Warning), early development products.

Group Product Manager DeepSight Alert Services, Symantec Vulnerability Database

Job Overview :

  • Document unmanaged products.

  • Integrate products and process purchased from Security Focus into Symantec product mainstream

  • Provide outbound product management for two service based enterprise security applications

  • Train and support internal and external sales force to increase sales, market penetration and product profile internally and externally

  • Provide enterprise product management guidance to a consumer oriented PM culture

  • Manage the product lifecycles

Accomplishments:

  1. Integrated DeepSight products into Symantec sales, marketing, operations, finance, legal, IT, and development infrastructure.
  2. Provided consistent quarterly growth with new Symantec product in new market segment.
  3. Increased sales 1000% while maintaining current cost structure.
  4. Increased install base 300% to date.
  5. Instituted new license type adding 35% revenue to individual sales invoices while gaining greater corporate acceptance and penetration.
  6. Provided impetus, business case, gathered support for, and released product integrations into third-party offerings to enhance the Symantec enterprise offering while increasing invoice face value.

 

 

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Employment history -

Baan NV (1998 - 2002)

Global Product Management, Pre-sales,  (1998 - 2002)

Based in the Netherlands, Baan NV is one of the world's leading providers of fully integrated Enterprise Resource Planning (ERP) systems. Baan has more than 12,500 customer sites around the world & industry alliances with more than 200 companies including IBM, Oracle, SAP, & Microsoft. Held 4 positions concurrently.
  • Global Product Manager, Workflow - 2002
  • Global Product Manager, Security, Single Sign On (SSO)  - 2000 - 2002
  • Global Product Manager, E-Enterprise Server - 2000 - 2002
  • Global Product Manager, E-Sales, E-Configuration, EECP (E-Enterprise Connectivity Pack)  - 1998 - 2002
  • Baan Canada Pre-Sales - 1998 - 1999

Job Overview -

  • Initially recruited by Baan to provide Internet technical & practical support to more than 300 Americas based personnel and clients. Support provided from Edmonton via telephone, email, presentations, FAQs, & internal conferencing. From 2000 - 2002 role expanded to include worldwide support.
  • Promoted to Global Product Manager with Baan parent company located in Voorthuizen, Netherlands. Provided critical enterprise/technical product management requiring consensus building between client, development & sales (including re-sellers) organizations worldwide. Based in Edmonton, Canada.
  • Worked with Baan clients worldwide deriving feature sets applicable to telecom, healthcare, aerospace & defense, logistics, contract, process, & industrial machinery manufacturing.

    • Accomplishments:

    1. Implemented changes that resulted in application sales increases of 500%, deal size increases of 300%, & 500% increase in the cross-sell of complementary Baan Internet applications, all while adding integration support for SAP.
    2. Full cycle product management of infrastructure product that increased all application stability, platform standardization, ease of installation, & efficiency of data exchange between multiple functional Internet based programs. Result - $ 4 million net swing in revenue from cost center to profit center.
    3. Championed internal changes of product development and support process that resulted in support cost reductions of 2/3 & application installation times reduction by 85 %.
    4. Represented Baan product management worldwide on a project to research & select a new platform for development & deployment of Baan Internet applications. Included review of IBM Websphere, Microsoft .NET, & SunONE technology platforms.
    5. Baan worldwide product management owner of single sign-on, universal user management, & security initiatives.
    6. Baan global owner of boardroom initiative to productize & position Baan's business process management (BPM) to-market offering.

    Go to "Experience" and the project descriptions .

    Employment history -

    John Hanson Consulting (1996 - 1998)

    Founder, President

    John Hanson Consulting provides complete Internet to ERP integration goods & services. Architect, project & product manage e-commerce product development. Evaluate & manage third party relationships.

    Job Overview -

  • Rainmaker and leader of a team of employee & contract software engineers implementing Internet based applications for clients.
  • Product managed order management, direct and indirect sales, Web based content management, & Internet based synchronization applications for re-sale.

    • Accomplishments:

    1. Completed analysis of network infrastructure for Garneau Pipe, implemented Internet infrastructure & recommended ERP solution that was adopted.
    2. Implemented a JHC developed Internet-based leasing document imaging system that saved the client 25% in immediate operational costs & allowed zero cost operations expansion.
    3. Implemented JHC developed online catalogue, ordering & order management system for a large apparel manufacturer that facilitated both assisted & unassisted sales reducing cost of sales by 25%.
    4. Modeled competing e-Commerce approaches, performed business process analysis, implement JHC developed secure online direct & indirect sales system, & implement online 'print production' configuration system - an industry first in 1997 - for 3rd largest forms printer in Canada.            

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    Employment history -

    Galahad & Associates Inc. 1991 - 1997

    Founder, Owner, President

    Formed as an Internet commercial solution developer for business & education. Grew Galahad from one to ten employees & more than $600K in annual revenues.

    Job Overview -

  • Rainmaker, project/product manager, & operations manager of diverse skilled individuals including Internet security, JAVA development, document/content management, & HTML authoring skill-sets.
  • Product managed shopping cart, contact management, K-12 education management (scheduling, resource management) system, time and expense, and procurement Internet based applications for re-sale.
  • Formed alliance partnerships with Sun Microsystems, Interleaf (BroadVision), Netscape, PC DOCS Inc., & Progress Software Corporation among others.
    •

    Accomplishments -

    1. Implemented the Western Canadian region's first secure, multiple access protocol, K - 12 educational WAN.
    2. Installed 80,000-item print/Internet catalog, co-managed implementation of the order entry system that integrated demand forecasting, item availability, educational grant structure, & curricula.
    3. For the Government of Canada, implemented JHC developed highly secure Internet based application and environment to facilitate claims settlement with drug dispensers - transactions totaling more than $ 120 million annually.
    4. Developed in 1991, a secure online store with full commercial shopping cart catalog and transaction performing capability, based on Sun SDK based Java-Café and Progress.
    5. To satisfy OSHA/HAZMAT requirements & properly train more than 100 widely dispersed employees in the safe handling of Liquefied Natural Gas, developed & implemented a secure JAVA Intranet-based training & evaluation application for Home Oil Inc.
    6. Completed a review for Exxon Chemical of Document Management/Change Management systems. Recommended infrastructure changes that were implemented worldwide.

    Go to "Experience" and the project descriptions

    Employment history -

    Complete Integrations(1987-1991)

    Sales, Project Manager & Consultant

    Developed the original business plan, attracted partners & financing, & grew this IT consulting company from one to ten employees to meet market requirements for client-server technology & MRP applications for mid-SME engineer to order (ETO) manufacturing companies in Western Canada.

    Job Overview -

  • Provided all skills necessary for successful start-up including sales, business planning, project management, MRD, implementation, and alliance set-up
    •

    Accomplishments -

    1. Rainmaker. Responsible for 70% of total company software, hardware, services, & support sales over the four-year start-up period.
    2. Increased sales by 40% each year (from $0 - $3.2m total) over four years & grew account base from 0 to more than 30 clients.
    3. Negotiated & managed reseller alliances with VARNET, Sun Microsystems, HP, Fujitsu, DEC, Data General, & Interleaf (BroadVision).

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    Employment history -

    ComputerLand (1986-1987)

    Senior Sales Executive

    Joined ComputerLand to sell, as well as be trained, in computer sales of product & services.

    Job Overview -

  • New to the industry & to the profession, successfully learned about computer systems while selling to new and corporate accounts.
    •

    Accomplishments -

    1. Grow sales from a 'cold-start' to $ 850k in sales per year at end of second year
    2. Successful at penetrating Apple Macintosh, publishing, & CAD/CAM business marketplace despite ComputerLand's lack of previous success
    3. Largest wide-area Apple network in Western Canada sold to & implemented for Legal Aid Society of Alberta

    Go to "Experience" and the project descriptions

    Employment history -

    The Brick Warehouse (1980-1986)

    Merchandising Manager

    With 11 locations, 1,100 employees & more than $400 million in annual sales, The Brick is one of Canada's fastest growing retail operations. Promoted from Operations Manager to Merchandising Manager after one year with the organization. Assumed responsibility for buying and selling (merchandising) a category of goods that accounted for 10% of company-wide net profit.

    Job Overview -

  • With staff of up to 85 full & part-time personnel, sourced, purchased, positioned, & promoted product, negotiated pricing and delivery with suppliers, planned inventory warehouse allocations, budgeted for currency variations, & managed payables with domestic & international suppliers.

    • Accomplishments -

    1. Initiated & implemented a "core" program which coordinated display of product across all stores, integrated placement with promotion, & rotated merchandise to increase pricing program effectiveness, reduce need to discount floor stock selling price, & reduce legal exposure.
    2. Increased inventory turns from 3 to 11 per year & profitability from 28% to 42% (net margins) through planning, negotiation, & excellent vendor relations.
    3. Introduced & supported a new sales program for the mattress & box spring line, trained sales people, implemented a new incentive structure & removed other barriers to selling which increased sales by 40 % & profitability by 120 %.
    4. Won Idea of the Year award for a series of suggestions in the areas of Loss Prevention, Sales, & Merchandising. The award consisted of a trip for two to Paris, France.

    Go to "Experience" and the project descriptions

    Employment history -

    Technology Familiarity -

    LDAP, ADS, join engine (meta-directory), remote delegation of authority, certificates, role based permissions & privileges, XML, XML messaging (EAI), JAVA development pluses & minuses, Visual Basic, .NET development pluses & minuses, J2EE, EJB, Microsoft NT version 4, Microsoft Windows 2000 Server, Windows XP, PowerPoint, Excel, Word, FrontPage, Websphere, Netscape, SunONE, Unix, Linux, workflow (traditional (Eastman), purpose built (OpenText), new age (Versata), collaborative (Websphere Crossworlds), & legacy (PeopleSoft, SAP, Oracle)), SGML, XSL, xCBL, ebXML, UNSPSC, plug-ins, ADO, browsers, TIFF viewers, parametric CAD, vector based drawing, rasterizing, rendering, scanning, high speed scanning, image capture, SCADA, GIS, supply chain, logistics, frame-relay, ISDN, packet switching, switching, routing, EDI, Rosetta Net, OBI, X.500, VPN, UUM (universal user management), SSO (single sign-on), encryption, PKI (public key infrastructure), SQL, Microsoft SQL Server, Progress, Oracle, DB 2, firewall, content based routing, context based routing, rules engines, Interleaf, BroadVision, VARNET, broadband, Internet security, wide area networks (WAN), virtual private network (VPN), Arbortext, FrameMaker, PC DOCS, FileNet, IDS, MSS, vulnerability assessment, vulnerability management, penetration testing, security audit, risk management, certified information systems security professional

     

    Go to "Experience" and the project descriptions

    Employment history -

    Functional/Operational Competencies -

    ERP, Internet, intranet, e-commerce, security, enterprise application integration (EAI), discrete manufacturing, process manufacturing, engineer to order, supply chain management (demand planning, scheduling, planning), logistics, basic finance, cash handling, credit application, fraud checking, credit card payments, central order management, purchasing, sourcing, sales, configuration, B2B Collaboration, drawing management, document management, document imaging, catalog content management, partner relationship management (PRM), customer relationship management (CRM), supplier relationship management (SRM), dispute resolution, Baan ERP (version IV & 5.0b, & 5.0c), E-BOM, P-BOM, as-built BOM, as-sold BOM, as-serviced BOM, SAP, SAP workflow, SAP portals, PDM, projects, service, product lifecycle management, PLM,  product data management, PDM, marketplace, petro-chemical, pharmaceutical, aerospace & defence, maintenance repair & overhaul (MRO), publishing, WHMIS, OSHA, aerospace and defence, leasing, automotive, industrial machinery, collaborative engineering, policies and procedures, regulatory compliance, job shop manufacturing, process manufacturing, discrete manufacturing, change management, assisted selling, unassisted selling, sales, marketing, procurement, product management, configuration management, enterprise security, enterprise software

     

     

    Go to "Experience" and the project descriptions

    Training -

    CISSP
    Symantec Media training      
    Target Account Selling
    Bravo Sales Training
    Interleaf (BroadVision) Value Added Re-seller course :
    Baan ERP
    Baan Supply Chain
    Baan Projects
    CAPS Logistics
    Baan Service
    Baan CRM
    Baan PDM

     

     

    Go to "Experience" and the project descriptions